Shipping policy

Shipping Costs
We offer free standard shipping on all UK orders more than 50£. 

For Europe, shipping costs depend on the delivery country. 
Shopping cost automatically calculated at checkout.

Delivery Time
Orders are dispatched within 24 hours from our UK and Europe warehouses (excluding weekends and public holidays).

Delivery is typically made within 1 to 3 business days.

Tracking
All orders come with a tracking number, which will be provided by email once your order has been shipped.

Missed Deliveries
If you are not home at the time of delivery, a note will be left with instructions to rearrange delivery or collect your parcel from a nearby location.

Delays
While we aim to deliver on time, unforeseen delays can occasionally occur. If your order hasn’t arrived within 5 working days, please contact our customer support.

Need Help?
Reach out to our support team at info@skumawater.com or via the live chat in the bottom-right corner of the site.